Shopper research :

“Do-it-your-shelf” (ideal shelf set-up)

"Do-it-your-shelf” is a novel approach that empowers consumers to actively participate in the design and organisation of retail shelves. Central to this method is the involvement of consumers as active contributors rather than passive observers. Participants are invited by our team to express their preferences, priorities and pain points regarding shelf organisation, reflecting their real-life shopping experiences and aspirations.

Develop shelf layouts that reflect the way the category is understood by the shopper through their input

Séissmo often uses this method for qualitative shopping research because it moves away from traditional top-down approaches and embraces co-creation and collaborative problem solving. It allows us to use the insights and preferences of real shoppers to inform decisions about shelf layout and product placement.

During the "Do-it-your-shelf" session, our facilitators create a supportive environment where participants feel comfortable sharing their ideas and experiences. The workshops encourage open dialogue, brainstorming and hands-on activities to co-create and prototype alternative shelf layouts based on participants' input and feedback. 

Allowing the customer to rearrange the shelf (in a full-size studio) or redesign the section provides insight into how the category is perceived and what is currently lacking in terms of structure and aesthetics.

The ultimate goal of “Do-it-your-shelf” is to generate actionable recommendations for optimising retail shelf design and product placement strategies. These recommendations will be based on empirical evidence and participant-driven insights, increasing their relevance and potential impact in real-world retail environments.

At Séissmo, we use “Do-it-your- shelf” mainly for FMCG and cosmetic products

For example, we have used this methodology to develop visionary and vivid approaches to "selling the face care of the future", or ideas and corresponding concept routes, including new routes for active ingredients, for a new hair care platform based on consumer insights.

As an alternative to using real products, ideas can also be generated with the help of a professional sketch artist, who translates consumers' ideas directly into images, bringing them to life.

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“Do-it-your-shelf” (ideal shelf set-up)

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Social listening,
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WE DIG TO THE BOTTOM of consumers' minds

  • Consumer attitudes, behaviour, drivers and barriers
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