Fundamental and
exploratory research

We uncover and visualize consumers' mental maps.
We build a compass to let you know where to position your product.

If your question sounds like these, you've come to the right place!

  • What motivates women to wear make-up or stops them from using it?
  • Breakfast rituals: what’s on the plate in France and Germany?
  • What symbolism can be found in a fully automatic espresso machine, in a cleaning robot, in an electric face skin cleansing brush?
  • What does ‘naturalness’ mean in various cultures?
  • What is the role of the sauce in a pasta dish for Italians and for Germans respectively?
Do any of these questions ring a bell? Do you recognise a pattern that could address a topic you are currently dealing with? We will work closely with you to find ways to investigate it. Our toolbox is unlimited and customised to your needs.

Our online and offline tools and techniques

Usage and Attitudes Studies (U&A)

Web listening, social listening, social media monitoring, netnography

Cognitive interviewing methods from forensics

Online communities (MROC), online bulletin boards

Typologies, segmentation, persona, pen portraits

Behaviour observation, online diaries and self-documentation

Ethnographic interviews (face-to-face or screen-to-screen)

Text data mining, upcycling of various existing research reports

Projective techniques

Free sorting/ Clustering/ “Tectonics”

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