Conversation is an art. We manage seamless transitions in narrative settings with your customers. You can expect flowing dialogues, imaginative vocabulary, rich verbatim. Asking good questions looks pretty easy but requires professional skills! The ultimate art: have people open up and talk without having to ask any questions.

We are experts in understanding lines and between the lines. We are MASTERS OF UNSTRUCTURED TEXT. We decode meaning. Hand us over your big verbatim data and let us extract the story. Put our team to the test!

We blend human intelligence and artificial intelligence. We use the machine to manage huge quantities of text, but we are responsible for the coding. Because identifying the relevant indicators in the language is what we are trained for.

We excel in moderation, facilitation, and interviewing. We harvest data ourselves and guaranty a constant level of quality. Same for the analysis, interpretation, and subsequent storytelling.

Our clients need us to open the blinders everyone has about their own industry. And they cherish the long-term validity of our results, which go far beyond the actual scope of the initial question. We deliver far-reaching analysis to build a strong understanding and ultimately long-term strategies and success.

Last but not least, you will experience a lively presentation and impactful internal roll-out of the research results. Our oral presentations (whether in-person or digital) leave an imprint of energy and passion. They are conducted with the audience profile in mind and built to be interactive as well as entertaining.