New Product Testing, New Services
Answering unmet needs, creating the addiction factor
Testing innovations in their early stages is a difficult task: most consumers do not want changes and do not demonstrate a lot of obvious needs, especially in saturated markets. Our philosophy in accompanying the NPD process is to find the “addiction” factor potentially inherent to a new product or system/service/device/appliance/etc.. We want to find out how fast consumers may be able to absorb and incorporate your offering as their own (the so-called assimilation process).
If your question sounds like these, you've come to the right place!
+ What should be considered to build the second generation of a recent technical appliance, based on insights derived from the adoption behaviour of lead users?
+ For what reason has the launch of a new product gone almost unnoticed (in terms of sales)?
+ Why does a product which has had long-term success in France flop in Germany?
+ Where are there white spaces for new launches in a crowded and trivialised category?
+ Which packaging shape delivers best your product’s USP and offers the best user experience?
Our online and offline tools and techniques
Observation of behavioural routines with the new device/service/product
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Screen-to-Screen interviews, purchase simulation
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Mental representation, intuitive clustering, free sorting
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Home-Use-Test with blended methodology
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Design sprints, co-creation with your customers, agile innovation
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Creative workshops/ idea generation
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“The final presentations are great with you, no matter if face-to-face or via videoconference, for it’s not an easy task to onboard and captivate the internal stakeholders, even people from the lab or our engineers enjoy them.”
Client's voice
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Put us to the test and get 60 free minutes in your first project with us!
Call us now – we look forward to your questions and challenges!
+49 (0) 621 7621 23 0